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Welcome to Tisa Edge, LLC ("Tisa Edge," "Company," "we," "our," or "us").
We value your trust and are committed to respecting and protecting your personal information.
This Privacy Policy explains how information is collected, used, stored, shared, and protected when you visit our website, schedule a session, submit an inquiry, participate in our programs, or communicate with us.
Our services focus on life influencing, relationship guidance, emotional empowerment, personal development, and transformational mentoring.
We believe that privacy, respect, and transparency are essential to creating an environment where individuals feel comfortable seeking encouragement and personal growth.
2. Information We Collect
We may collect personal information when you voluntarily interact with our website or services.
Personal Information
- Full name
- Email address
- Telephone number
- Mailing or billing address, when applicable
- Appointment and scheduling information
- Contact form submissions
- Service preferences
- Payment and transaction information, when applicable
Session and Personal Development Information
During booking inquiries or mentoring sessions, you may voluntarily share information relating to:
Personal goals and challenges
Relationships and family circumstances
Emotional well-being
Life transitions
Personal experiences and concerns
Areas where you desire support or encouragement
Some of this information may be sensitive. We encourage clients to share only what is necessary and relevant to the services requested.
Automatically Collected Information
When you visit our website, certain technical information may be collected, including:
IP address
Browser type
Device information
Pages visited
Website activity
Cookie preferences
Referral sources
3. How We Use Your Information
Information collected may be used to:
Respond to inquiries and questions.
Schedule and manage appointments.
Provide life influencing and mentoring services.
Communicate regarding sessions and programs.
Process payments and provide receipts.
Coordinate speaking engagements and events.
Send appointment confirmations and reminders.
Share promotional communications when authorized.
Improve website performance and customer experience.
Maintain website security.
Comply with applicable legal obligations.
We do not sell private session information or sensitive personal disclosures to advertisers.
4. Confidentiality of Private Sessions
Tisa Edge, LLC recognizes that individuals may share personal and emotionally sensitive information during mentoring and personal development sessions.
We are committed to treating these conversations with respect, professionalism, and appropriate discretion.
Personal information shared during private sessions will not be intentionally disclosed to unrelated third parties without permission, except when disclosure is required or permitted by applicable law, reasonably necessary to address an immediate safety concern, or otherwise authorized.
Confidentiality may be subject to legal limitations, including lawful court orders and other legally required disclosures.
Clients should understand that life influencing and mentoring sessions are not clinical psychotherapy, and communications may not qualify for the same legal privileges that apply to certain licensed healthcare relationships.
5. Mental Wellness and Personal Development Disclaimer
Tisa Edge provides personal development guidance, emotional encouragement, empowerment support, and transformational mentoring.
Tisa Edge does not represent these services as licensed psychotherapy, psychiatric treatment, medical diagnosis, or clinical mental health treatment.
Information shared through the website, programs, or sessions is intended for educational, motivational, and personal development purposes.
These services do not replace professional medical or mental health care.
Individuals experiencing a mental health emergency should contact emergency services or an appropriate crisis support provider.
6. Appointment Scheduling and Virtual Sessions
When you schedule a discovery call, private session, or virtual appointment, we may collect information necessary to coordinate the requested service.
This may include your name, contact information, selected service, appointment date, and relevant scheduling details.
Appointments may be conducted using third-party virtual meeting platforms.
These platforms may process technical and communication information according to their own privacy practices.
We do not record private sessions without appropriate notice and authorization.
7. Website Forms and Communications
Information submitted through website forms may be used to respond to inquiries, provide requested information, and coordinate services.
We ask visitors not to submit highly sensitive information, including Social Security numbers, financial account credentials, detailed medical records, or emergency mental health disclosures through general website forms.
Where available, sensitive information should be communicated through an appropriate, authorized channel.
8. Email and SMS Communications
Tisa Edge, LLC may communicate with clients and website visitors through email, telephone, or text messaging.
Communications may include:
Appointment confirmations
Scheduling reminders
Responses to inquiries
Service-related updates
Program announcements
Event invitations
Promotional messages, when authorized
Marketing emails and text messages will be sent in accordance with applicable consent requirements.
You may unsubscribe from promotional emails using the unsubscribe link or opt out of promotional text messages by following the instructions provided.
Consent to receive promotional text messages is not required as a condition of purchasing services.
9. Payments and Transactions
When paid services are offered, payment information may be processed through authorized third-party payment providers.
We do not intentionally collect complete payment card information through general website contact forms.
Payment providers maintain their own security procedures and privacy policies.
We may retain transaction records as reasonably necessary for accounting, customer service, and legal compliance.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support functionality, improve visitor experience, and understand website performance.
Cookies may include:
Essential Cookies: Required for website operations and security.
Analytics Cookies: Used to evaluate website traffic and visitor interactions.
Functional Cookies: Used to remember visitor preferences.
Marketing Cookies: Used to measure promotional activity, when implemented.
Where required by applicable law, visitors may accept or decline optional cookies through the website's consent settings.
Visitors may also manage cookies through their browser preferences.
11. Third-Party Service Providers
We may use trusted third-party providers to support business operations.
These providers may include:
Website hosting and maintenance platforms
Customer relationship management systems
Appointment scheduling services
Email and SMS communication providers
Virtual meeting platforms
Payment processors
Analytics and website performance tools
Information may be shared with these providers only as reasonably necessary for authorized business purposes and in accordance with applicable law.
We do not authorize service providers to use confidential session information for unrelated advertising purposes.
12. Speaking Engagements and Events
When individuals or organizations request speaking engagements, event appearances, workshops, or collaborations, we may collect:
Contact information
Organization name
Event details
Requested dates
Event location
Audience information
Other relevant booking details
This information is used to evaluate requests, coordinate arrangements, and communicate regarding potential engagements.
13. Children's Privacy
Our website is primarily intended for adults seeking personal development and mentoring services.
Certain services may be available to minors with appropriate parent or legal guardian involvement.
We do not knowingly collect personal information online from children under 13 without legally required parental consent.
For services involving minors, additional privacy and authorization procedures may apply.
14. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
Access to personal information is limited as appropriate for business operations and service delivery.
However, no website, electronic communication system, or data storage method can guarantee complete security.
15. Data Retention
We retain personal information only as long as reasonably necessary to provide services, respond to inquiries, maintain business records, fulfill contractual obligations, and comply with applicable laws.
Retention periods may vary depending on the information collected and its purpose.
When information is no longer needed, reasonable steps will be taken to delete, anonymize, or securely dispose of it, subject to applicable requirements.
16. Your Privacy Rights
Depending on applicable law, you may have rights to:
Request access to certain personal information.
Request corrections to inaccurate information.
Request deletion of eligible information.
Withdraw consent to promotional communications.
Manage optional cookie preferences.
Requests may be submitted through our official contact information.
We may verify your identity before responding to certain requests.
Some information may need to be retained to meet legal or contractual obligations.
17. External Links and Social Media
Our website may contain links to social media platforms, podcasts, external resources, and third-party websites.
These external services operate under their own privacy policies.
Tisa Edge, LLC is not responsible for the independent privacy practices or content of third-party websites.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in services, website functionality, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date.
Continued website use after an update does not replace any consent required by applicable law.
19. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact: